What are your shipping charges?
United States - Standard flat rate shipping = $5.00 ($0.00 each additional item.)
Canada - Standard flat rate shipping = $7.50 ($0.00 each additional item.)
International - Standard flat rate shipping = $10.00 ($0.00 each additional item.)
Free shipping on all orders of $100 or more! Enter code FREESHIP100 at checkout.
How long will it take for my order to arrive?
Orders are packaged and shipped daily, USPS First Class and Priority Mail with Delivery Confirmation. Orders typically arrive within 3-5 business days. Due to customs, Canadian and international shipments can take significantly longer.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, and Paypal payments.
Do I need a PayPal account to purchase from Hatch For Kids?
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.
How secure is this store?
All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.
What is your return policy?
If there is a problem with your order we’d be happy to offer an exchange or refund, minus shipping charges, within 15 days of original purchase. All returns must be in new/unworn condition. Please email email@example.com for return/exchange information and instructions.
We'd love to carry Hatch For Kids in our store! Do you offer wholesale pricing?
We do! Please email firstname.lastname@example.org for information on our wholesale accounts.
How often does Hatch For Kids release new products?
Does Hatch For Kids abide by the Consumer Product Safety Improvement Act?
Yes! The purpose of the CPSIA is to "establish consumer product safety standards and other safety requirements for children's products." Our products meet all applicable regulations and standards. All fabrics and inks are tested under CPSIA bylaws.
If you have any further questions that were unanswered here, please feel free to contact us.