FAQ

Shipping

What are your shipping charges?

United States - Standard flat rate shipping per order = $5.00
Canada - Standard flat rate shipping per order = $7.50
International - Standard flat rate shipping per order = $10.00

Free shipping on all orders of $100 or more! Enter code FREESHIP100 at checkout.

How long will it take for my order to arrive?

Orders are packaged and shipped daily, USPS First Class and Priority Mail with Delivery Confirmation. Orders typically arrive within 3-5 business days. Due to customs, Canadian and international shipments can take significantly longer.

Processing

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, and Paypal payments.

Do I need a PayPal account to purchase from Hatch For Kids?

No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.

How secure is this store?

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Returns

What is your return policy?

If you are not completely satisfied with your order we would be happy to offer an exchange or refund within 15 days of original purchase date. All returns must be in new/unworn condition. Shipping is non-refundable. Please email returns@hatchforkids.com for return/exchange information and instructions.

Wholesale

We'd love to carry Hatch For Kids in our store! Do you offer wholesale pricing?

We do! Please email info@hatchforkids.com for information on our wholesale accounts.

General

How do your sizes run?

Our tees fit about a half size small. Please see our sizing charts on each page. When in doubt, always size up!

How often does Hatch For Kids release new products?

Each year will generally see seasonal (spring/summer/winter/fall) releases. Like us on Facebook, and follow us on Twitter for the latest updates!

The 'Mickey Punk' Tee is quite possibly the greatest shirt in the history of shirts. Can I purchase one plllleeeeeeeeeeeaaaaaasssse???

Unfortunately no. The 'Mickey Punk' Tee is a rare, limited edition, card numbered exclusive FREE gift, reserved as a special "thank you" for customers who spend $100 or more on our site.

Does Hatch For Kids abide by the Consumer Product Safety Improvement Act?

Yes! The purpose of the CPSIA is to "establish consumer product safety standards and other safety requirements for children's products." Our products meet all applicable regulations and standards. All fabrics and inks are tested under CPSIA bylaws, and certification is printed on each label.

If you have any further questions that were unanswered here, please feel free to contact us.